Change Manager (Facilities)

Seeking an experienced Change Manager to support a major workplace transformation program involving the rollout of flexi-desking across a large operational site. This is a people-centric role focused on ensuring staff feel supported, informed and ready for new ways of working in a modernised facilities environment.

This assignment offers the opportunity to lead meaningful, human-focused change across facilities, workplace experience, and organisational transition.

Short-Term Contracting Engagement - Applications close COB 18 March 2026

The Opportunity

Working closely with the Project Manager and Facilities teams, you will plan, coordinate and embed all change activities required to support a smooth transition to flexi-desking. You will champion empathy-led communication and ensure staff have the tools, clarity and support needed to confidently move into the new workplace model.

Key Responsibilities

Change Strategy & Planning

• Develop a tailored Change Management Plan for the flexi-desking rollout.
• Conduct change impact assessments and identify risks, barriers and mitigation actions.
• Ensure change plans prioritise staff experience, wellbeing and operational readiness.

Stakeholder Engagement & Communication

• Build trusted relationships across staff, leaders and facilities partners.
• Create clear, supportive communication materials including FAQs, guides and updates.
• Facilitate workshops, information sessions and team briefings.
• Provide regular reports and progress updates to the Project Manager and leadership.

Staff Experience & Support

• Champion a “leading with care” approach throughout the transition.
• Coordinate readiness activities including orientation to desk booking tools, storage solutions and workplace etiquette.
• Act as a primary support contact for questions, feedback and concerns.

Training & Enablement

• Develop and deliver training materials for staff and leaders.
• Support rollout activities with accessible, user-friendly resources.
• Partner with Facilities and ICT to ensure smooth onboarding to new systems.

Implementation & Embedding

• Support transition activities, including floor walks and on-the-ground staff assistance.
• Monitor early adoption and gather feedback to identify improvement opportunities.
• Manage handover of processes and documentation to BAU teams.

About You

Qualifications & Experience

• Background in Change Management, Workplace Transformation, Facilities, Property or similar environments.
• Experience delivering human-centred change in operational settings.
• Understanding of modern workplace practices (flexi-desking, hybrid work, ABW).
• Change management certification (e.g., Prosci) desirable.

Skills & Capabilities

• Exceptional communication and the ability to simplify complex concepts.
• High emotional intelligence with a calm, supportive approach.
• Strong stakeholder engagement ability across all organisational levels.
• Confident coordinating activities and managing competing priorities.
• Demonstrated focus on staff wellbeing and workplace experience.

Personal Attributes

• Caring, empathetic and composed under pressure.
• Collaborative, service-oriented and solutions focused.
• Proactive with a continuous improvement mindset.